Located in the vibrant Theater District at 218 W 50th St, citizenM New York Times Square offers compact, modern accommodations designed with a colorful and contemporary style. The rooms feature adjustable lighting and blackout blinds controlled via iPad, with well-rated amenities such as comfortable beds and waterfall showers. While the space is efficiently used, some guests note the smaller room size and layout may be better suited for solo travelers or short stays.
The property includes a hip rooftop bar with city views and a fitness center situated on the 20th floor. Dining options are anchored by CanteenM, an American restaurant and bar on-site, noted positively in reviews. Free Wi-Fi, air conditioning, and accessible facilities contribute to a practical stay, although parking, a pool, and airport shuttle services are not available.
Guests appreciate the quick and mostly automated check-in and check-out process, with check-in from 14:00 and check-out by 11:00. Located just a short walk from Times Square and multiple subway entrances, the hotel is well-positioned for visitors keen to explore Broadway, shops, and cultural landmarks like The Museum of Modern Art and the Empire State Building. Noise may be a consideration for some, given the bustling surroundings.
The overall rating of 4.6 from over 2,600 reviews reflects a generally positive guest experience, with praise for friendly staff and cleanliness balanced by occasional issues such as elevator wait times and room size constraints. This makes citizenM New York Times Square a practical choice for travelers prioritizing location and contemporary styling in the heart of Manhattan.
Summary compiled by GoHotelly editors from verified guest reviews, partner descriptions and editorial notes.